What is your shipping policy?

most orders ship out within 24-48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification email with a tracking number when your order has shipped. 

we offer flat rate GROUND shipping starting at $7.00, and expedited 2-day shipping for $25 up to 8 lbs.

How do I check the status of my order?

when your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

What is your return policy?

all sales are final except for damaged or defective materials. if you receive a damaged or defective product, please use the contact form here to let us know right away.

it is your responsibility to assure the quality of all goods upon receipt. you must obtain a return shipping confirmation from us prior to returning any products. in order to be eligible to receive a refund or store credit for returned goods that are damaged or defective, your refund or store credit request must be received no more than thirty (30) days from the order placement date. any approved refund or store credit will only be for the value of the returned items. for your security, refunds will be credited back to the original payment method used for the purchase. in the event that your credit card has expired or is cancelled, store credit will be issued.